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Weekday Greeters

May 30, 2013

Churches work so hard to find and train great greeters for Sunday services. They are friendly and have a good knowledge of the church so they are prepared to answer questions. Staffs understand these volunteers provide the first, and lasting, impression of the church to guests. They set the other pieces of the Body for success. Yet there is another person who is the just as instrumental to the first impression of a church. That is the “weekday greeter.”

What is a weekday greeter? This is the first person who a visitor meets as they walk in the doors on any day other than Sunday. This may be a receptionist, secretary, pastoral staff or the pastor himself. Whoever it is, they have the same opportunity to set the church up for success or failure as a Sunday greeter.

Have these people been trained to be greeters first and staff second? For example, one person walked into a church on a Tuesday morning. He was greeted by the pastor’s secretary with “What do you want?” How harsh that is! While that person had business there, how would he have felt if they were coming to see if they could perform a funeral for a stillborn child?

The sad thing is this person visited over thirty churches. Only two asked if they would like to visit a Sunday service. Three pastors assisted the individual. Only one talked to the individual. The other two gave him less than 30 seconds of their time. While none was as harsh as the one described in the last paragraph, the other receptionists and secretaries were cool. They acted more as a gate-keeper than a greeter.

While it may be those pastors were busy or the secretaries and receptionists were having bad days, the odds hold that to be highly unlikely. More likely, these individuals saw their task as more important than the person who walked in the door and stood before them.

The reality is, visitors who come in every day of the week are important. They are children of God. Please train your “weekday greeters.” Send them an email once in a while reminding them just how important it is to greet each person with love and kindness. Treat them each as God’s child and show them the love and care He has shared with every one of us.

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